Valley Presbyterian Hospital
Nonprofit acute care hospital in Van Nuys, CA.
Verified from the hospital's own policy
Valley Presbyterian Hospital likely gives free care to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6. We have not found a discount for incomes above the free care level.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $63,840 | not found |
| 2 | $86,560 | not found |
| 3 | $109,280 | not found |
| 4 | $132,000 | not found |
| 5 | $154,720 | not found |
| 6 | $177,440 | not found |
Discount steps
- 0% to 400% of poverty level, you pay $0 for uninsured patients (charity care, granted all, partial, or nothing)
- 401% to % of poverty level, you pay a price in line with Medicare rates (uninsured patients)
How to apply
- Call (818) 902-2913 and ask for financial assistance.
- Application form
- Charity Care and Discounted Care Policy (Financial Assistance Policy); no title or effective date printed, HCAI shows 01/16/2026
- Bring Confidential Financial Application, current income tax returns and recent pay stubs (a signed statement if one is not available).
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Savings and property
- The policy looks at income only, not savings or property.
- Very large bills
- Insured patients with income up to 350% of the poverty level can get charity care if their yearly out-of-pocket costs top 10% of family income.
- Languages
- English, Spanish
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Emergency care, urgent care, life-threatening care, and medically necessary services. Deductibles, coinsurance, and copays of insured patients can be covered.
- Not covered
- The policy does not cover physician services in general. Its provider list says the ER doctors (La Perouse, (424) 502-0002) and lab doctors (Coronis Health, (314) 849-3535) take part. Radiology (RIMA, (888) 965-0083) and the hospitalist group (San Fernando Valley Medical Group, (818) 325-0200) may take part, so call them. Any other doctor has to be asked.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Uninsured patients at or below 400% of the poverty level can get charity care. The policy says charity is granted all, partial, or nothing, and it also says charity patients may be charged up to what Medicare or Medi-Cal would pay. So a full write-off is likely but not promised. Every uninsured patient who does not get charity care gets the discount program, with no income limit, at a price close to Medicare rates. Insured patients qualify for charity care only up to 350% of the poverty level and only with high out-of-pocket costs. Flat maternity prices for uninsured patients start at $3,000 for a normal delivery. Approval lasts one year. Applying for Medi-Cal at the same time does not block you. Send applications to the Business Office, 15107 Vanowen Street, Van Nuys, CA 91405. The poverty table in the policy is labeled 2024 and only gives a link.
Sources
- Free care level
be uninsured and have a family income at or below 400% of the FPG
- Free care level
Patients will not be billed after any 100% charity write off
- Discount steps
Individuals deemed eligible for discounted care are asked to pay a price commensurate with Medicare reimbursement rates.
- Discount steps
All patients who do not qualify for charity care assistance and are uninsured will qualify for the Discounted Care Program.
- Insured patients
be “a patient with high medical costs”, meaning a person whose family income does not exceed 350% of the FPG
- Asset test
Monetary assets are not considered in determining eligibility under the financial assistance policy.
- Very large bills
annual out-of-pocket costs incurred by the individual at the hospital that exceed 10% of the patient’s family income in the prior 12 months
- What is not covered
While the FAP does not apply to physician services, patients should be aware that the Emergency Room physicians
- Deadline
Patients may be considered for charity care or discounted care at any time, even if they previously had an application denied.
- Documents
Patients must provide current income tax returns and recent pay stubs to Valley Presbyterian Hospital to determine if the patient is eligible.
- Languages
Our Financial Assistance Policy, application form, and Plain Language Summary are all available in English and Spanish.
- Financial counseling phone
please contact the Business Office at (818)902-2913
Last checked. 2026-11-10
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