Tufts Medical Center

Nonprofit acute care hospital in Boston, MA.

Verified from the hospital's own policy

Tufts Medical Center likely gives free care to households with a yearly income up to $23,940 for 1 person, $32,460 for 2, $40,980 for 3, $49,500 for 4, $58,020 for 5 or $66,540 for 6. It likely gives a discount to households with a yearly income up to $47,880 for 1 person, $64,920 for 2, $81,960 for 3, $99,000 for 4, $116,040 for 5 or $133,080 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 150% of poverty level, you pay nothing (100% discount) on inpatient charges
• 151% to 300% of poverty level, you pay charges less a 53.90% discount (inpatient) or 69.70% discount (outpatient)
• 301% to % of poverty level, you pay charges less up to 30% (uninsured discount, any income)

How to apply

1. Call 978-937-6700 and ask for financial assistance.
2. Application form
3. Tufts Medicine Financial Assistance Program (FAP), Appendix C 2026
4. Plain language summary
5. Bring proof of annual household income (pay stubs, Social Security records, employer letter, tax returns or bank statements), proof of citizenship and identity, immigration status for non-citizens, if applicable, assets, for household members 65 and over, insurance information.
6. We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.

Residency

United States resident for the income-based discounts; the uninsured discount has no residency rule

Languages

English, Arabic, Chinese, Greek, Gujarati, Haitian Creole, Hindi, Italian, Khmer, Laotian, Portuguese, Russian, Spanish, Vietnamese

If you have insurance

This policy does not cover bills for patients who have insurance. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Medically necessary emergency, urgent and scheduled care billed by Tufts Medicine hospitals and their listed practices.

Not covered

Copays, deductibles and coinsurance. Independent doctors who are not Tufts Medicine employees, including anesthesiologists, radiologists and pathologists (see the Provider Affiliate List). Non-medically necessary services such as cosmetic surgery and research. Scheduled care for patients who travel from outside the service area when the care is offered in their own network.

State program in Massachusetts

Notes

Tufts Medicine's own discounts do not apply to copays, deductibles or coinsurance, so insured Massachusetts residents should ask about the Health Safety Net, which can pay deductibles and coinsurance. All supporting documents must arrive within 30 days of the application. Approval lasts 6 months. The 2026 discount table shows 100% off inpatient charges up to 150% of the poverty level; the outpatient row lists only the 151% to 300% discount, so the outpatient discount at or below 150% should be confirmed by phone. Assets are asked for only for household members 65 and over. Medical Hardship is offered through the state Health Safety Net (bills over 20% of income per the policy), not through a Tufts Medicine discount. HSN Low Income and Medical Hardship patients get interest-free payment plans (at least one year for balances of $1,000 or less with payments of no more than $25 a month; at least two years above that).

Sources

• Free care level

  Up to 101% - 150% FPL ... Inpatient Discount 100%

• Discount level

  Discounts based solely on income are generally limited to patients with family income levels less than 301% of the FPL.

• Insured patients

  Important: We do not discount patient co-payments, deductibles or co-insurance.

• Residency

  For residents of the United States, the most recently published FPLs for the total income of the family will be used

• Financial counseling phone

  Tufts Medical Center ... By telephone at 978-937-6700

• What is not covered

  It does not apply to services rendered by independent physicians or practitioners that are not employed by Tufts Medicine.

• Languages

  available in English, Arabic, Chinese, Greek, Gujarati, Haitian Creole, Hindi, Italian, Khmer, Laotian, Portuguese, Russian, Spanish, and Vietnamese.

• Documents

  Necessary documentation may include ... proof of: (1) annual household income

• Uninsured discount

  All Uninsured patients who meet the conditions of this policy are eligible for a discount of up to 30%.

• Covered facility

  Tufts Medicine, which includes Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare

• Discount steps

  TM Tufts Medical Center Hospital Inpatient Discount 100% 53.90% 30%

• Hsn list

  Boston Tufts Medical Center 800 Washington Street 02111

Last checked. 2026-11-10