Sentara Halifax Regional Hospital

Nonprofit acute care hospital in South Boston, VA.

Verified from the hospital's own policy

Sentara Halifax Regional Hospital likely gives free care to households with a yearly income up to $47,880 for 1 person, $64,920 for 2, $81,960 for 3, $99,000 for 4, $116,040 for 5 or $133,080 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 300% of poverty level, you pay nothing (100% write-off), for insured and uninsured patients with less than $50,000 in available assets
• 300.1% to 400% of poverty level, you pay 20% of gross charges (80% discount), uninsured and self-pay patients only, with less than $50,000 in available assets
• 400.1% to % of poverty level, you pay 50% of hospital gross charges (uninsured and self-pay discount, outside the financial assistance policy)

How to apply

1. Call 757-233-4600 and ask for financial assistance.
2. Application form
3. Financial Assistance Policy (#2247, revised 3/26/2026)
4. Plain language summary
5. Bring proof of income (three most recent pay stubs, or latest federal tax return or W-2), government assistance, Social Security, workers compensation or unemployment letters, if any, bank statements, proof of assets.
6. The policy gives 240 days to apply. Ask the billing office which date the count starts from.

Savings and property

The policy counts savings or property, not only income.

Very large bills

If the amount owed is more than 100% of household income, the balance is reduced to 25% of household income

Languages

English, Spanish

If you have insurance

Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency care and other medically necessary care at the hospital, and from Sentara Medical Group and other Sentara medical groups listed in the policy.

Not covered

Doctors not employed by Sentara bill separately and are not covered. Cosmetic surgery, bariatric surgery, weight loss clinics, elective procedures, clinical trials and bills tied to an injury claim against someone else are not covered.

Notes

Sentara may approve help without an application if public records show income at or below 300% of the poverty level, or if the patient has Medicaid, gets SNAP, is homeless, or uses a free clinic or community health center. Patients are expected to apply for Medicaid or other coverage first. Approval covers care up to 240 days before the application and 6 months after approval (12 months if income is only a fixed pension or Social Security). Uninsured patients above 400% of the poverty level get a 50% discount. Help line is 757-233-4600 or 1-877-768-3993, Monday to Friday, 8:30 a.m. to 4:30 p.m. Applications can also be sent through Sentara MyChart.

Sources

• Free care level

  Uninsured Patients with a Household Income at or below 300% of the then-current Federal Poverty Guidelines and with less than $50,000 in Available Assets

• Discount level

  Uninsured Patients and Self-Pay Patients with a Household Income above 300%, but at or below 400%, of the then-current Federal Poverty Guidelines

• Insured patients

  are eligible for a full, 100% write-off of any remaining patient responsibility balance after insurance has paid on Covered Services

• Asset test

  and with less than $50,000 in Available Assets are eligible for a full, 100% write-off of Covered Entity Gross Charges

• Very large bills

  exceeds 100% of Household Income the Covered Entity will adjust the patient responsibility balance to 25% of the applicant’s Household Income.

• Deadline

  Application Period – Period of time beginning on the service date through 240 days after the provision of the patient’s first billing statement

• Documents

  three most recent pay stubs at time of application; most recent annual Federal tax return or W-2 at time of application

• What is not covered

  A Covered Entity does not have the authority to offer Financial Assistance with respect to charges from providers not employed by Sentara Health.

• Financial counseling phone

  may also be mailed free-of-charge to patients upon request by phoning 757-233-4600

• Covered facility

  Sentara Halifax Regional Hospital

Last checked. 2026-11-11