San Joaquin General Hospital
Acute care hospital in French Camp, CA.
Verified from the hospital's own policy
San Joaquin General Hospital likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $31,920 | $63,840 |
| 2 | $43,280 | $86,560 |
| 3 | $54,640 | $109,280 |
| 4 | $66,000 | $132,000 |
| 5 | $77,360 | $154,720 |
| 6 | $88,720 | $177,440 |
Discount steps
- 0% to 200% of poverty level, you pay $0 (free care)
- 201% to 250% of poverty level, you pay $60 per clinic visit, $100 per ER visit, $300 per outpatient surgery, $300 per inpatient day; inpatient capped at $2,000
- 251% to 300% of poverty level, you pay $60 per clinic visit, $100 per ER visit, $300 per outpatient surgery, $300 per inpatient day; inpatient capped at $3,000
- 301% to 400% of poverty level, you pay $60 per clinic visit, $100 per ER visit, $300 per outpatient surgery, $300 per inpatient day; inpatient capped at $4,000
How to apply
- Call (209) 468-6679 and ask for financial assistance.
- Application form
- San Joaquin General Hospital Financial Assistance Policy (effective 07/01/2025)
- Bring current pay stubs or the most recent income tax return.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Very large bills
- People who do not qualify may apply for a Catastrophic Adjustment if a catastrophic medical event leaves them owing a large part of the bill
- Languages
- English, Spanish
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Emergency and other medically necessary hospital services at San Joaquin General Hospital
- Not covered
- Physicians who treat patients at SJGH are independent and are not covered. Contact the physician's office about their bill.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care if your family income is below 200% of the poverty level. From 201% to 400%, you pay set amounts per visit: $60 for a clinic visit, $100 for an ER visit, $300 for outpatient surgery, and $300 per inpatient day. The inpatient total is capped at $2,000, $3,000, or $4,000 depending on income, or paid over up to 3 years. The policy's definition section says charity care covers incomes below 400%, which does not match the 200% free care line in its table. Insured patients with high medical costs at or below 400% can apply. There is no time limit to apply. Eligibility is reviewed at least every 180 days. You do not have to apply for other coverage first. People with higher incomes can ask Administration for a case-by-case review. The policy does not say whether savings or other assets are counted. Decisions come within 30 days of a complete application. Appeals go in writing to the Manager of Admitting, P.O. Box 1020, Stockton, CA 95201, then up to the Revenue Cycle Director, CFO, and CEO, each within 30 days.
Sources
- Free care level
< 200% of the current FPL: Free Care
- Discount level
Eligibility for the Discount Payment adjustment will be based on medical necessity, and Family Income up to 400% of the current FPL guidelines
- Discount steps
Inpatient $300.00 per day Not to exceed $4,000.00 or a 3-year payment arrangement
- Insured patients
A patient who is insured but has high medical costs and who is at or below 400% FPL may also be eligible
- Very large bills
Individuals who do not qualify under this policy may apply for Catastrophic Adjustment.
- What is not covered
SJGH does not provide patient financial assistance for the professional fees charged by physicians and other third-party providers
- Documents
Family income shall not exceed 400% FPL and is documented with current pay stubs or the most recent income tax return.
- Languages
Currently, notices are published in English and Spanish.
- Financial counseling phone
by calling our Medical Financial Assistance Program at (209) 468-6679 Monday through Friday, 8 a.m. to 4:30 p.m.
- No deadline
The Hospital will not impose time limits for applying for charity or discounted payment
Last checked. 2026-11-10
Something wrong? Tell us and include a link to where you saw the right answer.
Work at this hospital? Claim and verify this page.
For AI assistants, this page as Markdown.