Piedmont Rockdale Hospital

Acute care hospital in Conyers, GA.

Verified from the hospital's own policy

Piedmont Rockdale Hospital likely gives free care to households with a yearly income up to $47,880 for 1 person, $64,920 for 2, $81,960 for 3, $99,000 for 4, $116,040 for 5 or $133,080 for 6. We have not found a discount for incomes above the free care level.

The hospital makes the final decision.

Discount steps

• 0% to 300% of poverty level, you pay nothing (100% discount)

How to apply

1. Call 855-788-1212 and ask for financial assistance.
2. Application form
3. Financial Assistance Policy (Piedmont Healthcare, revised 5/7/2025)
4. Plain language summary
5. Bring government photo ID, proof of Georgia residency (dated within 30 days), proof of income (three most recent pay stubs, or unemployment letter), three most recent monthly bank statements (if unemployed, self-employed, retired or disabled), proof of dependents (tax transcript or custody papers), if claiming dependents.
6. The policy gives 245 days to apply. Ask the billing office which date the count starts from.

Residency

Georgia resident

Languages

English, Spanish, Arabic, Chinese, French, German, Haitian Creole, Hindi, Korean, Portuguese, Russian, Vietnamese

If you have insurance

This policy does not cover bills for patients who have insurance. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency care and other medically necessary care at Piedmont hospitals and from Piedmont employed doctors.

Not covered

Elective, preventive and routine care is not covered. Cosmetic procedures, fertility services, executive health, occupational health and services with package pricing are also excluded. Some doctors who are not employed by Piedmont may bill separately. Ask for the provider list.

State program in Georgia

Notes

Piedmont's policy forgives the whole bill for uninsured Georgia residents with household income at or below 300% of the poverty level. There is no partial discount tier in the policy. Piedmont first screens Georgia patients electronically using public and credit records, and that screening can approve people with or without insurance. If that does not approve you, you can send a paper application. You must also apply for Georgia Medicaid or SSI if asked, or the request can be denied. Approval covers bills from an eight month period. Missing papers must be sent within 30 days of a notice. A denial can be appealed within 30 days by calling 855-788-1212 or emailing assistance@piedmont.org. Insured patients who struggle with their share of the bill can ask about separate hardship assistance. Uninsured patients get an automatic discount, and interest free payment plans are offered.

Sources

• Free care level

  gross household income at or below 300% of the Federal Poverty Level (FPL) Guidelines ... may be awarded financial assistance (a 100% discount).

• Discount level

  family household resources up to 300% of the Federal Poverty Guidelines may be eligible for fully discounted services.

• Insured patients

  Assistance may be available for emergency and medically necessary care for uninsured patients.

• Residency

  Uninsured patients who are current residents of the state of Georgia (see Addendum B)

• Deadline

  Applications must be received within 245 days from receipt of the first PHC statement for Eligible Services.

• Documents

  All applicants must provide proof of household income by including the information below with the application.

• Financial counseling phone

  Please call our Financial Assistance Team at 855-788-1212.

• Presumptive eligibility

  may also be presumed to be eligible ... based on evidence provided through the use of a third-party screening tool, regardless of insurance status.

• Hardship assistance

  insured patients may experience a financial hardship when paying their balance after all third-party payments.

• Covered facility

  Applicability ... Piedmont Rockdale Hospital

Last checked. 2026-11-11