New London Hospital

Nonprofit critical access hospital in New London, NH.

Verified from the hospital's own policy

New London Hospital likely gives free care to households with a yearly income up to $39,900 for 1 person, $54,100 for 2, $68,300 for 3, $82,500 for 4, $96,700 for 5 or $110,900 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 250% of poverty level, you pay nothing (100% discount)
• 251% to 300% of poverty level, you pay 25% (75% discount)
• 301% to 350% of poverty level, you pay 50% (50% discount)
• 351% to 400% of poverty level, you pay 60% (40% discount)
• 401% to 600% of poverty level, you pay catastrophic help only, bill capped at 20% of household income

How to apply

1. Call 844-808-0730 and ask for financial assistance.
2. Application form
3. Financial Assistance for Healthcare Services Policy (Policy ID 179, version 16)
4. Plain language summary
5. Bring proof of income (recent tax return, pay stubs, public assistance papers, or other proof), information on liquid assets.
6. We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.

Residency

New Hampshire or Vermont resident

Savings and property

The policy counts savings or property, not only income.

Very large bills

Households up to 600% of the poverty level pay no more than 20% of household income when the bill is larger than that

Languages

English, Arabic, Bosnian, French, Nepali, Portuguese, Russian, Spanish, Swahili, Vietnamese

If you have insurance

Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency and medically necessary care at New London Hospital and other Dartmouth Health members, billed by Dartmouth Health providers.

Not covered

Cosmetic procedures, fertility treatment, acupuncture, chiropractic care, hearing aids, eyeglasses, prescriptions and retail items are excluded. At New London, two oral and maxillofacial surgeons bill separately and are not covered.

Notes

New London Hospital uses the Dartmouth Health policy. Catastrophic help (income up to 600% of the poverty level) needs only the residency and income tests, with no asset test. Liquid assets do not include your home or retirement accounts. You can apply at any time, even after a bill goes to collections, and get a written decision within 30 days. Denials can be appealed within 60 days. Uninsured patients also get an automatic discount (54.3% at New London in FY26). In-person help at New London Hospital is at (603) 526-5082. The billing line 844-808-0730 is run by Conifer Health Solutions for the hospital. Dartmouth Health says it does not take extraordinary collection actions and does not sell medical debt.

Sources

• Free care level

  For insured patients whose household income is at or below 250% of FPL, we will waive (i.e., 100% discount) all out-of-pocket costs

• Discount level

  a patient's household income must be equal to or less than 400% of the Federal Poverty Level (FPL).

• Discount steps

  251%-300% of FPL, the discount will be 75% ... 301%-350% ... 50% ... 351%-400% ... 40%

• Insured patients

  Insured patients: Insured patients shall have a discount applied to their out-of-pocket expenses.

• Asset test

  a patient's household must not have liquid assets which have a combined value of 400% FPL or more for the applicable household size.

• Residency

  at the time services are rendered, be a Vermont resident or New Hampshire resident

• Very large bills

  If the total amount owed for emergency and medically necessary services rendered exceeds 20% of the household income, then the amount owed shall be reduced

• Covered facility

  Dartmouth Health System Members (DH) are Alice Peck Day Memorial Hospital, Cheshire Medical Center, ... New London Hospital

• Financial counseling phone

  can be mailed to you by calling 844-808-0730.

Last checked. 2026-11-11