# Marcum and Wallace Memorial Hospital

Hospital in Irvine, KY. Verified from the hospital's own policy.

Marcum and Wallace Memorial Hospital likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

| Household size | Free care if yearly income is up to | Discount if yearly income is up to |
|---|---|---|
| 1 | $31,920 | $63,840 |
| 2 | $43,280 | $86,560 |
| 3 | $54,640 | $109,280 |
| 4 | $66,000 | $132,000 |
| 5 | $77,360 | $154,720 |
| 6 | $88,720 | $177,440 |

Dollar amounts use the 2026 federal poverty guidelines.

## Discount steps

- 0% to 200% of poverty level, patient pays nothing (100% discount)
- 201% to 300% of poverty level, patient pays 27% of charges (73% discount)
- 301% to 400% of poverty level, patient pays 27% of charges (73% discount)

## How to apply

- Call 1-855-732-0138 and ask for financial assistance.
- [Application form](https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/2024/english/mercy-health-2024-application_final_clean.pdf)
- [Healthcare Financial Assistance (HFA) Policy, Policy 502 (effective March 1, 2026)](https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf)
- [Plain language summary](https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/plain-language-summary_mercy-health_final_clean.pdf)
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Bring proof of income for each household member (3 or 12 months), tax forms with Schedule C if self-employed, benefit letters for unemployment, Social Security, pension or disability, court order for child support, current 30-day statement for each checking or savings account, copy of insurance card if insured.
- Residency. Must live in the community the hospital serves. Others need documented extenuating circumstances and emergency or medically necessary care.
- Very large bills. Medical or hospital bills left after insurance that are more than 25% of income
- Languages. English, Arabic, Cambodian, Cantonese, Dari, French, Gujarati, Haitian Creole, Hindi, Korean, Mandarin, Nepali, Pashto, Portuguese, Punjabi, Russian, Spanish, Swahili, Uzbek, Vietnamese

## If you have insurance

Insured patients can also apply for help with deductibles and copays.
Keep your insurance. Financial assistance covers bills from this one place only.

## What is covered

Covered. Emergency and other medically necessary care at the hospital.

Not covered. Care that is not medically necessary. Mercy Health Medical Group doctor offices and urgent care centers have their own separate policies.

## Notes

Free care at or below 200% of the poverty level. From 201% to 400%, this hospital takes 73% off the bill (2026 chart, updated each year). Insured patients can get the same sliding discount on what they owe after insurance, such as deductibles, copays and coinsurance. Uninsured patients who do not meet the income limits get an automatic 40% self-pay discount. Some patients get free care without income proof, for example people on food stamps, WIC, school lunch, Medicaid spend-down, or who are homeless. If bills after insurance are more than 25% of income, help may still be available. Mercy may ask you to apply for Medicaid first. An approval covers care for 240 days from the first date of service. The policy does not state a deadline to apply. Assets may be reviewed when little or no income is reported. Patient Financial Services is 1-855-732-0138. The financial assistance web page lists 877-918-5400 for questions. Mail applications to Mercy Health Public Benefits Dept, PO Box 631774, Cincinnati, OH 45263-1774.

## Sources

- Free care level https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > Individuals with an income level at 200% FPG or below receive free care.
- Discount level https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > HFA eligibility is based upon expanded income levels of up to 400% of FPG and is prorated on a sliding scale
- Discount steps https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > Mercy Health - Marcum and Wallace Hospital 100% 73% 73% 40%
- Insured patients https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > balances attributed to the patients’ deductible (including co-pay and co-insurance amounts) will require payment based on a sliding scale
- Residency https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > Patients who live in the community served by BSMH Healthcare Facilities will be offered HFA.
- Very large bills https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > medical or hospital bills after payment by all third parties that exceed 25% of the patient's total Reported Income
- Covered facility https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > Mercy Health - Marcum and Wallace Hospital
- Financial counseling phone https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/plain-language-summary_mercy-health_final_clean.pdf
  > contacting Bon Secours Mercy Health Patient Financial Services by telephone at 1-855-732-0138
- Documents https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/2024/english/mercy-health-2024-application_final_clean.pdf
  > FOR INCOME ASSETS LISTED ABOVE YOU MUST PROVIDE THE FOLLOWING FOR EACH MEMBER OF THE HOUSEHOLD
- Approval period https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > Approved applications will be honored for a period of 240 days from the initial date of service
- Assets https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > BSMH may evaluate and require documented proof of any assets that are categorized as convertible to cash
- Self pay discount https://www.mercy.com/-/media/mercy/patient-resources/financial-assistance/hfa-policy-502/english.pdf
  > BSMH extends an automatic (self-pay) discount to their hospital bills as outlined on Attachment 2.

Last checked 2026-11-11.

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