Jewish Home & Rehab Center
Nonprofit psychiatric hospital in San Francisco, CA.
Verified from the hospital's own policy
Jewish Home & Rehab Center likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $31,920 | $63,840 |
| 2 | $43,280 | $86,560 |
| 3 | $54,640 | $109,280 |
| 4 | $66,000 | $132,000 |
| 5 | $77,360 | $154,720 |
| 6 | $88,720 | $177,440 |
Discount steps
- 0% to 200% of poverty level, you pay $0 (uninsured patients, and insured patients with high medical costs)
- 201% to 300% of poverty level, you pay 25% of the amount generally billed
- 301% to 350% of poverty level, you pay 50% of the amount generally billed
- 351% to 400% of poverty level, you pay 75% of the amount generally billed
How to apply
- Call (415) 469-2262 and ask for financial assistance.
- Financial Assistance Program Full Charity Care and Discount Payment Policy FIN321 (last revised November 2025)
- Bring recent pay stubs or income tax returns.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Savings and property
- The policy looks at income only, not savings or property.
- Very large bills
- Insured patients whose out-of-pocket medical costs are over 10% of family income owe nothing on their share at or below 200% of the poverty level, and get a partial discount from 201% to 400%.
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary inpatient services at Jewish Home & Rehab Center, for patients and residents.
- Not covered
- Doctors, ambulance companies, and other providers who bill separately are not covered. Services that are not medically necessary are not covered. Medi-Cal share of cost is not reduced.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care for uninsured patients and residents at or below 200% of the poverty level. Insured patients at or below 200% with medical costs over 10% of income owe nothing on their share. From 201% to 400%, the bill is cut to a share of the amount generally billed, from 25% up to 75% as income rises. Above 400%, the policy offers no discount. It points to an uninsured discount section that is not in the filed document. Savings are not counted. Your home, retirement funds, and main vehicle are not counted. You do not have to apply for Medi-Cal first, but you may be screened for it. There is no deadline to apply. You should hear back within 30 to 60 days. Approval lasts 180 days. Appeals go in writing to the Director of Patient and Resident Financial Services. The policy is written for patients and residents of the whole center, including its skilled nursing unit. It does not mention psychiatric care. The file posted with the state as the application is a copy of the policy, and the application form itself is not in it.
Sources
- Free care level
Patients or residents without third party coverage and income at or below 200% of the FPL will be extended a 100% discount on services provided.
- Discount level
Patients or residents with no third-party coverage with family income between 200.1% and 400% of the FPL are eligible for a partial discount.
- Discount steps
350.1% - 400% of the 75% Amount Generally
- Insured patients
with third-party coverage whose family income is between 200.1% and 400% of the FPL with high medical costs are eligible for a partial discount.
- Asset test
JHRC will not consider a patient’s or resident’s monetary assets when determining eligibility for Charity Care or Discount Payment.
- Very large bills
annual out-of-pocket expenses that exceed 10% of the patient’s family income when the patient provides documentation of medical expenses
- What is covered
This policy applies to JHRC inpatient services.
- What is not covered
Your JHRC bill will not include services you may receive during your stay from physicians, ambulance companies, and other providers
- Application deadline days none
A hospital shall not impose time limits for applying for charity care or discounted payments
- Documents
Family income is documented using recent pay stubs or income tax returns.
- Financial counseling phone
Our financial counselors can be reached Monday through Friday from 9:00 am to 5:00 pm at (415) 469-2262
- Facility named in policy
Jewish Home & Rehab Center (JHRC) offers a Full Charity Care and Discount Payment Program.
Last checked. 2026-11-10
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