Covenant Health Hobbs Hospital

Nonprofit acute care hospital in Hobbs, NM.

Verified from the hospital's own policy

Covenant Health Hobbs Hospital likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. We have not found a discount for incomes above the free care level.

The hospital makes the final decision.

Discount steps

• 0% to 200% of poverty level, you pay nothing (100% write-off)

How to apply

1. Call 1-855-229-6466 and ask for financial assistance.
2. Application form
3. SJH Financial Assistance (Charity Care) Policy, New Mexico (PSJH RCM 002 NM)
4. Plain language summary
5. Bring proof of income (W-2, recent pay stubs, last year's tax return, or a signed statement from an employer), a signed statement describing income if there is no proof, bank statements (only asked of Medicare patients who do not also have Medicaid).
6. The policy gives 240 days to apply. Ask the billing office which date the count starts from.

Savings and property

The policy counts savings or property, not only income.

Very large bills

Patient bills over $75,000 count as a catastrophic medical event. Management may grant help based on the amount owed, income and assets, and the patient pays no more than AGB.

If you have insurance

Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency, urgent and other medically necessary care at the hospital, including its inpatient and outpatient departments and clinics. Both uninsured and insured patients can apply, and help can go toward deductibles, coinsurance and copays.

Not covered

Cosmetic, experimental or research care and care for convenience are not covered. Doctors and groups that are not Covenant employees bill separately and may not accept Covenant financial assistance. Ask for the provider list.

Notes

Help can cover what is left after insurance, like deductibles and copays. Apply within 240 days of the first bill after you leave the hospital, though the hospital may accept later applications. The written policy has no partial discount tier. Income above 200% of the poverty level gets no income-based discount, though uninsured patients get a discount and very large bills (over $75,000) may be reviewed. Under New Mexico law, patients found to be indigent are not sent to collections. People on Medicaid, SNAP, NMWorks, WIC or similar programs may be approved without a full application. Payment plans have no interest and are capped at 10% of monthly income after living costs. A denial can be appealed within 30 days.

Sources

• Free care level

  Annual family income, adjusted for family size, is at or below 200% of the current FPL guidelines,

• Discount level

  Generally, patients with a family income at or below 200% of the Federal Poverty Level will

• Asset test

  A patient’s income, certain assets, and expenses will be used in assessing the patient’s individual financial situation.

• Very large bills

  Patient incurs financial liability exceeding $75,000.00

• Insured patients

  Financial assistance is available to both uninsured and insured patients if they meet the requirements of this policy.

• Deadline

  The FAP-Eligible Time Period for (i) hospital services is the 240-day period of time;

• Documents

  REMEMBER: You must include proof of income with your application.

• Financial counseling phone

  Speak with a Financial Counselor at 1-855-229-6466, Monday–Friday, 7 a.m. to 5:30 p.m.

• What is not covered

  Services performed by non-Covenant employed providers will bill separately and may or may not accept Covenant approved Financial Assistance.

• Covered facility

  St. Joseph Health Hospital(s) New Mexico Covenant Health Hobbs Hospital

Last checked. 2026-11-11