Clovis Community Medical Center
Nonprofit acute care hospital in Clovis, CA.
Verified from the hospital's own policy
Clovis Community Medical Center likely gives free care to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6. It likely gives a discount to households with a yearly income up to $71,820 for 1 person, $97,380 for 2, $122,940 for 3, $148,500 for 4, $174,060 for 5 or $199,620 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $63,840 | $71,820 |
| 2 | $86,560 | $97,380 |
| 3 | $109,280 | $122,940 |
| 4 | $132,000 | $148,500 |
| 5 | $154,720 | $174,060 |
| 6 | $177,440 | $199,620 |
Discount steps
- 0% to 400% of poverty level, you pay $0 (uninsured patients; insured patients with high medical costs also owe $0 of their share)
- 401% to 450% of poverty level, you pay No more than Medicare rates (uninsured patients only)
How to apply
- Call (559) 459-3939 and ask for financial assistance.
- Application form
- Community Health System Financial Assistance Policy #24817 (effective 12/16/2024, edited 2/11/2026)
- Bring proof of income for everyone in the household (pay stubs from within 6 months, a tax return, or a W-2), or proof of enrollment in Medicare Savings Program, CalWORKs, CalFresh, SSI/SSP, or WIC, insured patients: bills or receipts showing medical costs over 10% of family income in the past 12 months.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Savings and property
- The policy looks at income only, not savings or property.
- Very large bills
- Insured patients at or below 400% of the poverty level owe nothing for their share of the bill when out-of-pocket medical costs in the past 12 months are more than 10% of family income.
- Languages
- English, Spanish, Hmong
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Inpatient services, emergency care, and other medically necessary care billed by the hospital.
- Not covered
- Doctors who bill separately are not covered, such as anesthesiologists, radiologists, hospitalists, and pathologists. Emergency doctors must give their own discount up to 400% of the poverty level.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care for uninsured patients at or below 400% of the poverty level. Uninsured patients enrolled in CalWORKs, CalFresh, SSI/SSP, WIC, or the Medicare Savings Program also get free care. From 401% to 450%, uninsured patients pay no more than Medicare rates. Insured patients at or below 400% with medical costs over 10% of income owe nothing for their share. Any uninsured patient who does not get other help gets 35% off charges, with no income limit. Patients in bankruptcy, or discharged within 3 months of their last visit, also get free care if uninsured. Savings are not counted. You do not have to apply for Medi-Cal first. The hospital decides within 45 days, and approval covers care for 6 months. You can dispute a denial within 30 days by calling (559) 459-3939. The application cover letter asks for it back within 15 business days, but the policy says applications are taken at any time. The policy covers Community Regional Medical Center, Fresno Heart & Surgical Hospital, and Clovis Community Medical Center.
Sources
- Free care level
Who are Uninsured, as defined above; and Who have a family income at or below 400% of the most recent Federal Poverty Level (FPL)
- Discount level
Who have a family income between 401-450% of the FPL; and
- Discount steps
For Discount Payment for outpatient services, CMC shall limit expected payments to the Medicare fee schedule
- Insured patients
A complete write-off of the Patient Responsibility Amount for Covered Services.
- Asset test
Monetary assets will not be considered when determining family income.
- Very large bills
exceed the lesser of 10% of the Patient's family income or the Patient's family income in the last twelve (12) months.
- What is covered
are all inpatient services, emergency care and other medically necessary care provided by CMC.
- What is not covered
Services of physicians such as anesthesiologists, radiologists, hospitalists, pathologists, etc. are not covered under this policy
- Application deadline days none
Applications received at any time will be considered for acceptance.
- Documents
Patients shall only be required to provide recent pay stubs or tax returns as proof of income
- Languages
These shall be posted in English, Spanish and Hmong.
- Financial counseling phone
over the phone by contacting Patient Financial Services at (559) 459-3939.
- Facility named in policy
and Clovis Community Medical Center
Last checked. 2026-11-10
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