Cleveland Clinic Indian River Hospital

Nonprofit acute care hospital in Vero Beach, FL.

Verified from the hospital's own policy

Cleveland Clinic Indian River Hospital likely gives free care to households with a yearly income up to $39,900 for 1 person, $54,100 for 2, $68,300 for 3, $82,500 for 4, $96,700 for 5 or $110,900 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 250% of poverty level, you pay nothing (free care)
• 251% to 400% of poverty level, you pay the amount generally billed to insured patients

How to apply

1. Call 866-621-6385 and ask for financial assistance.
2. Application form
3. Financial Assistance Policy (Cleveland Clinic Florida, Rev. 1/1/26)
4. Plain language summary
5. Bring family income for the 3 months before the review (third party income checks may be used), names and birth dates of family members in the home.
6. The policy gives 240 days to apply. Ask the billing office which date the count starts from.

Residency

Resident of Indian River, Martin or St. Lucie County, Florida (legal US resident living there at least 6 months, or planning to stay at least 6 months)

Very large bills

Insured or uninsured patients whose balance for one episode of care is more than 25% of yearly family income may get help, unless Cleveland Clinic was out of network

Languages

English, Spanish, Haitian Creole

If you have insurance

This policy does not cover bills for patients who have insurance. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency care and medically necessary hospital and doctor care at Cleveland Clinic facilities in Indian River, Martin and St. Lucie counties. Pregnant patients whose insurance has no maternity benefits may also get help for maternity care.

Not covered

Most transplants, cellular therapies such as CAR-T, supplements and outpatient prescription drugs are not covered. Some dental, cosmetic, bariatric and integrative medicine services are also excluded. Some doctors who work in the hospital bill separately and are not covered. They are named on the hospital's provider list. One Medical locations are not covered.

Notes

This policy helps uninsured patients, and insured patients whose insurance ran out or does not cover the care they need. It does not pay copays or deductibles based on income alone. Uninsured patients must take part in a Medicaid screening first. Cleveland Clinic may approve some patients automatically using outside income data. An approval lasts 90 days. Help can also be asked for in cases of extreme hardship, homelessness, or care only Cleveland Clinic can give. Uninsured patients referred by Volunteers in Medicine or the St. Lucie County HANDS clinic may also get help. Cleveland Clinic says it does not report to credit bureaus or garnish wages. Call Customer Service at 866-621-6385.

Sources

• Free care level

  If your annual family income is up to 250% of the FPG, you will receive free care.

• Discount level

  If your annual family income is between 251% and 400% of the FPG, you will receive care discounted from gross charges

• Insured patients

  Patients who are Uninsured Patients and whose Annual Family Income does not exceed 400% of the FPG,

• Residency

  Who are Residents of Indian River County, Martin County, or St. Lucie County

• Very large bills

  a balance due to CC Florida on charges incurred for an episode of care that are greater than 25% of the patient’s Annual Family Income.

• Deadline

  a written response to any Financial Assistance Application for assistance under this Policy submitted within 240 days of the first billing statement

• Documents

  will be asked to provide information on Annual Family Income for the three-month period immediately preceding the date of eligibility review.

• Financial counseling phone

  or by calling Customer Service at 866.621.6385

• Covered facility

  “East Central Florida facilities” mean Cleveland Clinic Indian River Medical Center, and the outpatient facilities owned by Cleveland Clinic Indian River Medical Center

Last checked. 2026-11-11