Children's Hospital of San Antonio

Nonprofit children's hospital in San Antonio, TX.

Verified from the hospital's own policy

Children's Hospital of San Antonio likely gives free care to households with a yearly income up to $47,880 for 1 person, $64,920 for 2, $81,960 for 3, $99,000 for 4, $116,040 for 5 or $133,080 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 300% of poverty level, you pay nothing (100% discount)
• 300.01% to 400% of poverty level, you pay no more than amounts generally billed (AGB), listed as a 93% AGB discount at this hospital

How to apply

1. Call 800-877-8623 and ask for financial assistance.
2. Application form
3. CHRISTUS Health Financial Assistance Policy (effective July 1, 2026)
4. Plain language summary
5. Bring proof of income (recent tax return, 3 recent pay stubs, 3 recent bank statements, or a Food Stamp or SSI/SSA/SSD award letter), photo ID (driver's license, passport, state ID or alien registration), a short explanation of how basic needs are met, if reporting $0 income.
6. The policy gives 365 days to apply. Ask the billing office which date the count starts from.

Savings and property

The policy counts savings or property, not only income.

Very large bills

Out-of-pocket bills, including balances after insurance, above 10% of gross family income can be discounted up to 100% for the part above 10%

Languages

English, Spanish, Vietnamese

If you have insurance

Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency and other medically necessary care at CHRISTUS hospitals, including balances left after insurance such as deductibles and copays.

Not covered

Elective or lifestyle services, workers' compensation care, and care tied to an accident claim or other liable party are not covered. Care outside the hospital, such as urgent care, surgery centers, doctor offices, home health and hospice, is not covered. Many doctors bill separately. CHRISTUS Physician Group and Trinity Clinic doctors do not follow this policy but follow a similar one.

Notes

If family income is at or below 300% of the poverty level, the hospital bill may be fully forgiven, including what is left after insurance. Between 300% and 400%, the bill is cut to no more than the amount generally billed (AGB) to insured patients. The policy lists an AGB discount of 93% for this hospital. If what you owe after insurance is more than 10% of family income, the part above 10% may be forgiven. CHRISTUS can deny help if the family has enough savings or other assets to pay. Your home, main car and retirement accounts are not counted. You may be asked to apply for Medicaid or Marketplace coverage first and to use in-network care. Some uninsured patients are approved without an application, for example people who are homeless or get food stamps or WIC. Apply within 12 months of the first bill after you leave the hospital. A denial can be appealed in writing within 45 days. Approval can last up to 12 months. Uninsured patients who do not get assistance still get an automatic uninsured discount. Free help for uninsured patients in this area from Elevate Patient Financial Solutions is at 210-704-2111. The plain language summary says free care is for income less than 300%, while the policy says at or below 300%.

Sources

• Free care level

  Any patient whose gross family income is at or below 300% of the FPL will be extended a full 100% charity care discount

• Discount level

  Any patient whose gross family income is more than 300% and less than 401% of the FPL will be extended a partial charity care discount

• Discount steps

  a patient cannot be held responsible for any balance generated as a result of gross charges for the patient's care that exceed the AGB

• Insured patients

  for any Uninsured Balance or Balance After Insurance on patient responsibility for Covered Services

• Asset test

  reserve the right to deny Financial Assistance to a patient who meets the gross family income criteria if the patient has sufficient Non-Excluded Assets

• Very large bills

  Any guarantor whose out of pocket amount due, which could include Balance After Insurance, exceeds 10% of the patient’s gross family income

• Deadline

  must be submitted to the CHRISTUS Hospital within twelve (12) months of the date of the first post-discharge billing statement

• Documents

  YOU MUST PROVIDE AT LEAST 1 OF THE FOLLOWING: Most recent and complete Income Tax Return

• Documents

  YOU MUST PROVIDE PROOF OF IDENTITY WITH AT LEAST 1 THE FOLLOWING

• Languages

  These documents are also available in Spanish and Vietnamese.

• Financial counseling phone

  please contact a CHRISTUS financial counselor at 800-877-8623

• Covered facility

  CHRISTUS Children’s

• Regional help phone

  San Antonio and Surrounding Areas Call: 210-704-2111

Last checked. 2026-11-11