Cambridge Health Alliance
Acute care hospital in Cambridge, MA.
Verified from the hospital's own policy
Cambridge Health Alliance likely gives free care to households with a yearly income up to $23,940 for 1 person, $32,460 for 2, $40,980 for 3, $49,500 for 4, $58,020 for 5 or $66,540 for 6. It likely gives a discount to households with a yearly income up to $47,880 for 1 person, $64,920 for 2, $81,960 for 3, $99,000 for 4, $116,040 for 5 or $133,080 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $23,940 | $47,880 |
| 2 | $32,460 | $64,920 |
| 3 | $40,980 | $81,960 |
| 4 | $49,500 | $99,000 |
| 5 | $58,020 | $116,040 |
| 6 | $66,540 | $133,080 |
Discount steps
- 0% to 150% of poverty level, you pay nothing (Health Safety Net, no deductible)
- 150.1% to 300% of poverty level, you pay Health Safety Net yearly deductible based on income
How to apply
- Call 617-665-1100 and ask for financial assistance.
- Application form
- Cambridge Health Alliance Financial Assistance Policy (March 1, 2025)
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Residency
- Massachusetts resident (Health Safety Net)
- Very large bills
- Health Safety Net Medical Hardship for Massachusetts residents at any income
- Languages
- English, Spanish, Portuguese, Haitian Creole, Arabic, Hindi, Nepali
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary medical and behavioral health care at The Cambridge Hospital, Somerville Hospital, Whidden Memorial Hospital (Everett) and the CHA Physician Organization.
- Not covered
- CHA's own 25% discount does not apply to coinsurance, deductibles, partial HSN amounts, or fee-for-service items such as cosmetic surgery and eyeglasses.
State program in Massachusetts
Apply for MassHealth first
Apply for MassHealth first. In Massachusetts one application (ACA-1) checks you for MassHealth, Health Connector plans and the Health Safety Net together. Hospital financial counselors help with it for free, and most hospital financial assistance policies require you to apply before the hospital will review its own discounts. MassHealth phone is (800) 841-2900.
Applications and qualifications are available on line here: Member Booklet for Health and Dental Coverage and Help Paying Costs (ACA-1).
Source, checked 2026-11-10
Health Safety Net
The Health Safety Net (HSN) pays for some care at Massachusetts acute care hospitals and community health centers for low-income Massachusetts residents who are uninsured or underinsured. It is not insurance. With family income up to 150% of the poverty level there is no deductible. From above 150% up to 300% there may be a yearly deductible based on income. It can pay after other insurance, including private plans, Medicare and some MassHealth programs. You apply with the same application used for MassHealth, so MassHealth is checked first. There is no member card. You must renew every year. HSN pays the hospital's own charges. Doctors who bill separately, and labs or x-rays run by private companies, may not be covered. HSN Medical Hardship can help residents at any income when medical bills are a large share of income.
Income levels in the program are free up to 150%, discount up to 300% of poverty level.
Applies to acute care hospitals and community health centers.
Residency. Massachusetts resident
Fill out the MassHealth application (ACA-1), online through the Health Connector, on paper, or with a hospital or health center financial counselor. The same application decides MassHealth, Health Connector plans and HSN. Bring proof of identity. Medical Hardship needs a separate application that a hospital or health center counselor submits for you.
Program phone (800) 841-2900
Massachusetts residents with income between 0-150% of the FPL may be eligible for the Health Safety Net.
Program source, checked 2026-11-10
Health Safety Net Medical Hardship
A Massachusetts resident at any income can get help through HSN Medical Hardship when allowable medical bills are larger than a set share of countable income. The share is 10% of income up to 205% of the poverty level, 15% from 205.1% to 305%, 20% from 305.1% to 405%, 30% from 405.1% to 605%, and 40% above 605.1%. You pay that share. A hospital or health center financial counselor files the application with itemized bills, proof of income, proof of Massachusetts residency and proof of identity.
Applies to acute care hospitals and community health centers.
Ask a hospital or community health center financial counselor to submit a Medical Hardship application.
Income Level Percentage of Countable Income 0 - 205% FPL 10% 205.1 - 305% FPL 15% 305.1 - 405% 20%
Program source, checked 2026-11-10
Notes
CHA is a public (municipal) safety-net system. Its policy relies on the Health Safety Net, and CHA has no income scale of its own. Uninsured patients who are screened and do not qualify for MassHealth or HSN get 25% off published charges, and the CFO can approve more case by case if the bill is paid within 30 days of the first statement. Patients with a MassHealth spend-down or HSN deductible pay that amount with no extra discount. CHA's policy text describes HSN Primary and Secondary as 0-150% of the poverty level, while mass.gov and the regulation set HSN eligibility at up to 300% with a deductible above 150%. Thresholds here follow HSN. The 2025 policy names Everett's hospital both Everett Hospital and Whidden Memorial Hospital. The CCN covers CHA as one licensed hospital.
Sources
- Free care level
Uninsured patients who are Massachusetts residents with verified MassHealth MAGI household Income ... between 0-150% of the Federal Poverty Level
- Discount level
Income between 150.1% and 300% of the FPL may be subject to an annual deductible
- Insured patients
Patients that are Massachusetts residents with primary health insurance ... may be determined eligible for Health Safety Net Eligible Services.
- Residency
the Hospital provides financial assistance to low-income uninsured and underinsured patients who are Massachusetts residents and who meet income qualifications.
- Very large bills
A Massachusetts resident of any income may qualify for Medical Hardship through the Health Safety Net
- Financial counseling phone
contacting the hospital’s Financial Assistance Department at 617-665-1100
- Uninsured discount
Cambridge Health Alliance will offer a 25% discount off published charges to patients who do not qualify after being screened
- Covered facility
The hospital’s Financial Assistance Policy applies to Cambridge Health Alliance which includes three hospitals and the Physician Organization.
- Hsn list
Cambridge CHA Cambridge Hospital 1493 Cambridge Street 02139
Last checked. 2026-11-10
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